FAQ

 

Frequently Asked Questions (FAQ)

1. What types of products do you offer?

We offer a variety of art prints and apparel featuring original designs. Our art prints are available in various sizes, including limited editions with special finishes like diamond dust and gold leaf. Our apparel line includes t-shirts, hoodies, and other clothing items, all showcasing unique artwork.

2. Are your art prints limited editions?

Yes, many of our art prints are available as limited editions. These prints are numbered and signed by the artist, ensuring their authenticity and making them highly collectible. Once a limited edition sells out, it will not be reprinted.

3. Can I request a custom size for an art print?

Absolutely! We offer custom sizes for most of our art prints. If you have specific dimensions in mind, please contact us before placing your order, and we'll do our best to accommodate your request.

4. What materials are used for the art prints?

Our art prints are produced using high-quality archival materials to ensure long-lasting color and detail. We use premium paper and inks to create prints that are vibrant, durable, and resistant to fading over time.

5. How do I care for my art print?

To keep your art print in pristine condition, we recommend framing it under UV-protective glass and hanging it away from direct sunlight and humidity. This will help preserve the colors and integrity of the print for years to come.

6. What sizes are available for your apparel?

Our apparel comes in a wide range of sizes, typically from Small to 3XL. Please refer to the size chart on each product page for specific measurements to ensure the perfect fit.

7. How do I care for my apparel?

For best results, we recommend washing your apparel inside out in cold water and tumble drying on low heat. This will help preserve the artwork and the quality of the fabric.

8. Do you ship internationally?

Yes, we offer international shipping. Shipping costs and delivery times vary depending on the destination. Please check our shipping policy for more details.

9. What is your return policy?

We want you to be completely satisfied with your purchase. If you’re not happy with your order, you can return it within 30 days of receipt for a full refund or exchange. Please note that the item must be in its original condition. Custom-sized prints and limited edition items are non-refundable.

10. How can I contact you for further questions?

If you have any other questions or need assistance, feel free to reach out to us via our contact page, or email us directly at info@sotoinkstudios.com. We're here to help!